Privacy Policy

Hair By Amy is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information from you:

• Your name and contact details (phone number, email, address)

• Appointment details, service history, and preferences

• Payment information (processed securely, we do not store card details)

• Any information you choose to share with us regarding allergies, sensitivities, or special requirements

2. How We Collect Your Information

We collect personal information when you:

• Book an appointment (online, by phone, or in person)

• Use our website or social media pages

• Purchase a product or gift voucher

• Communicate with us directly

3. How We Use Your Information

We use your personal information to:

• Book and manage your appointments

• Provide hair styling services and aftercare advice

• Process payments and issue receipts

• Send appointment reminders and salon updates (if you have opted in)

• Respond to your questions or feedback

• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information only:

• With service providers who help us operate our booking, payment, or communication systems (they must protect your information and use it only for agreed purposes)

• If required by law or to protect the safety and rights of our clients, staff, or property

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5. Storing and Protecting Your Information

We store your personal information securely in password-protected systems and only allow access to authorised staff.
We take all reasonable steps to protect it from loss, misuse, or unauthorised access.

6. Accessing and Correcting Your Information

You have the right to access and request correction of your personal information at any time.
To do so, please contact us using the details below.

7. Retention

We keep your personal information only for as long as it is required for the purposes for which it was collected, or as required by New Zealand law.

8. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience.
Cookies do not store personal information and you can disable them in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

10. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact:

Hair By Amy
Email: amy@hairbyamy.co.nz
Phone: 022 099 1238
Wanaka, 9305